A new era of a digital guest journey

Contactless Freedom No app

The digital travel companion for your hotel guests.

Contactless Check-in and Check-out

XENONO enables a completely automated check-in process for hotels. Hotel guests fill in all data relevant for check-in and check-out via their own device or a Self Check-in kiosk  at the reception lobby.

Journey Mailing

With the Journey Mailing solution, hotels can send the right e-mails to hotel guests at the right time. Simply automatic. Once created, e-mails no longer have to be sent out manually.

Digital Guest Service

The digital guest folder supports the personal service in the hotel exactly in the right places and accompanies guests before, during and after their stay.

A digital experience throughout the entire guest journey

Provide the right information and services at the right time and place. Boost your direct bookings, improve your online reputation or increase your guest engagement throughout the whole guest journey.

Prior to the stay

Avoid long check-in queues

With the digital companion your guests can easily fill in all relevant data required for your check-in process from home or on the way. Thereby you avoid long queues at your check-in desk and unsatisfied customers prior to their stay.

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    improve guest informations

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    promotion of additional sales

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    digital check-in

During the stay

Save costs and optimize your room cleaning

The digital travel companion provides a simple and easy solution for your guest communication. Information about room cleaning for the next day or repair work that needs to be done, can be reported quickly. Interfaces with operation tools, such as HotelKit enables you to process your tasks automatically and more efficiently.

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    digital guest folder

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    room cleaning “green choice”

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    guest feedback

After the stay

Increase your direct bookings

By integrating your booking engine, the digital companion serves as an additional direct booking channel, free of commission to third-party providers. Use push-messages to contact your guests, who already left your hotel and boost your direct bookings.

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    sending push-messages

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    integrate your booking engine

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    guest recommend friends

OUR NUMBERS

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hotels

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Countries

We count on real progress and the latest Technology of the Progressive Web App (PWA)

Provided by NETECO a world class IT solutions provider

10

YEARS OF EXPERINCE